How can we help you?

Please select a topic from the dropdown list below. We will be in touch within two business days. Some matters require faster, even immediate, response. In those cases, please call us instead.

• Police, fire or medical emergencies - Dial 911 (For non-emergencies, dial (919) 557-9111.)
• Missed garbage, recycling or yard waste; collection of household appliances; water leaks; sewer spills or blockages - Dial (919) 552-5920 for Public Works.
• Downed or low-hanging power lines or street light outages - Dial (800) 452-2777 for Duke Energy.
• DOT road issues - Dial (919) 733-3213 for DOT.
• DOT light issues - Dial (919) 220-4600 for DOT.
• Landfill odors -Dial (919) 856-7400 for Wake County Solid Waste or visit Solid Waste Odor Complaints.
• For any matter not in the dropdown list or if you'd rather speak with someone during regular business hours - Dial (919) 552-6221 for the front desk at Town Hall.